Mecklenburg County Programs
Veterans Resources
NC veterans affairs
Provides access to all veteran health care, disability, educational needs, and records
website
availability
Monday & Tuesday 7:00am-6:30pm
Wednesday 8:00am-8:00pm
Thursday - Friday 8:00am-4:00pm
location
2114 Ben Craig Dr
Charlotte, NC 28262
contact
704-549-8025
operation homefront
Provides aid in securing a home, rent free housing during transition, virtual community and discussion forum, school supply collections, and holiday meals to members of the military and their family
website
availability
Monday- Friday 9:00am-5:00pm
location
233 S Sharon Amity Rd #101
Charlotte, NC 28211
contact
704-527-3063
Immigration Resources
international house
Provides services such as immigration law clinics, reading and literacy skills programs, adult education, cultural and professional change programs and events
website
availability
Monday- Friday 9:00am-5:00pm
location
1817 Central Ave #215
Charlotte, NC 28205
contact
704-333-8099
Latin American coalition
Helps to ensure full participation in civic, economic, and cultural life of NC, builds a movement for more welcoming NC, and uplifting and celebrating diversity of Latin American cultures
website
availability
Monday- Thursday 9:00am-5:00pm
location
4938 Central Ave #1
Charlotte, NC 28205
contact
704-531-3848
Domestic Violence Resources
new options for violent actions (nova)
state certified batterer’s intervention program dedicated to ending violence between intimate partners by exploring non-controlling and non-violent ways of relating
website
availability
Monday- Thursday 8:00am-5:00pm
Friday 8:00am-4:00pm
location
2732 Rozzelles Ferry Rd
Charlotte, NC 28208
contact
704-336-4344
Rape crisis hotline
Statewide inclusive alliance working to end sexual violence through education, advocacy, and legislation
website
availability
24/7
location
601 E 5th St #400
Charlotte, NC 28202
contact
704-375-9900
safe alliance
Serves as a domestic violence shelter that provides victim assistance court programs, sexual trauma resource center, and more
website
http://www.safealliance.org/programs/domestic-violence-shelter/
location
Confidential location
contact
704-944-0169
24 hr Crisis hotline: 980-771-4673
Victim’s assistance
Division under Safe Alliance that assists victims of domestic violence who seek domestic violence protective orders
website
http://www.safealliance.org/programs/victim-assistance-legal-representation-program/
availability
Monday- Friday 8:00am-5:00pm
location
800 E 4th St # 310-311
Charlotte, NC 28202
contact
704-336-4126
Youth Resources
alexander’s youth network
Provides array of services for behavioral health treatment programs for children
website
availability
Monday- Friday 8:30am-5:00pm
location
6220 Thermal Rd
Charlotte, NC 28211
contact
704-366-8172
bethlehem Center
Faith based organization that provides educational opportunities to low income children
website
location
2705 Baltimore Ave
Charlotte, NC 28203
contact
704-375-1417
Big brothers/Big sisters
Program that matches mentors with children from ages 5-18 in order to help them realize their full potential, build their futures, and strengthen the community
website
location
3801 E Independence Blvd #101
Charlotte, NC 28205
contact
704-910-1301
Charlotte Board of Education
Responsible for overseeing all 176 public schools in Mecklenburg county
website
location
701 E Martin Luther King Jr Blvd
Charlotte, NC 28202
contact
980-343-3000
childcare resources, inc
Private non profit child care resource and referral agency
website
availability
Monday-Friday 8:00am-5:00pm
location
4600 Park Rd #400
Charlotte, NC 28209
contact
704-376-6697
florence crittenton services
Provides access to maternity programs, mother/child programs, aftercare, parenting education programs, and independent living skills programs
website
location
1300 Blythe Blvd
Charlotte, NC 28203
contact
704-372-4663
Resources for the Chemically Dependent
Alcoholics Anonymous (metrolina intergroup)
Nonprofessional, self-supporting group charged with the purpose of enabling its members to stay sober and help others achieve sobriety
Website
availability
Monday-Friday 8:00am-7:00pm
location
1427 Elizabeth Ave
Charlotte, NC 28204
contact
704-377-0244
24 hour hotline: 704-332-4387
Charlotte Rescue mission
Provides free substance abuse recovery programs to members of the community who may not be able to afford it otherwise
website
availability
Monday-Friday 8:00am-4:30pm
location
907 W 1st St
Charlotte, NC 28202
contact
704-333-4637
dilworth center for chemical dependency
Provides comprehensive assessment and treatment for chemically dependent individuals
website
availability
Monday, Wednesday, Friday 9:00am-5:00pm
Tuesday & Thursday 9:00am-9:15pm
location
2240 Park Rd
Charlotte, NC 28203
contact
704-372-6969
drug abuse hotline
Helps those battling chemical dependency
availability
24/7
location
5200 Central Ave
Charlotte, NC 28212
contact
704-535-8293
hope haven
Provides clinical and residential services and vocational training to chemically dependent individuals as well as their family
website
availability
Monday- Friday 8:00am-4:30pm
location
3815 N Tryon St
Charlotte, NC 28206
contact
704-372-8809
McLeod Addictive Disease Center
Provides residential programs, medication assisted treatment, criminal justice services, assessment and outpatient services to chemically dependent individuals
website
availability
Monday- Friday 8:30am-9:00pm
Saturday 9:00am-12:00pm
location
515 Clanton Rd.
Charlotte, NC
contact
704-332-9001
anuvia (mecklenburg county substance abuse services)
Promotes wellness by providing treatment and prevention services to impact the disease of addiction. Offers services such as assessment, prevention, DWI and court services, detox, residential and outpatient treatment
website
availability
Monday- Friday 7:30am-9:00pm
Sunday 9:00am-5:00pm
location
100 Billingsley Rd
Charlotte, NC 28211
contact
704-376-7447
narcotics Anonymous
Aid individuals who are chemically dependent
availability
24/7
location
2028 Woodland Dr
Charlotte, NC 28205
contact
704-366-8980
Health Resources
ada jenkins center
Offers free clinic, dental clinics, educational services, food pantry, and more to people in the community
website
availability
Monday- Thursday 9:00am-5:00pm
Friday 9:00am-2:00pm
location
212 Gamble St
Davidson, NC 28036
contact
704-896-0471
mecklenburg county public health
Provides services for family planning, sexual health, environmental health, and community health
website
availability
Monday- Friday 8:00am-5:00pm
location
249 Billingsley Rd
Charlotte, NC 28211
contact
704-336-4700
carolina’s medical center
Flagship hospital under Atrium health
website
availability
24/7
location
1000 Blythe Blvd
Charlotte, NC 28203
contact
704-355-2000
charlotte community health clinic
Provides primary and dental care, behavioral health services, chronic disease care and more to adults and children
website
availability
Monday- Thursday 8:00am-5:00pm
location
8401 Medical Plaza Dr #300
Charlotte, NC 28262
contact
704-316-6561
charlotte mecklenburg senior center
Provides various opportunities such as health programs, education programs, exercise opportunities and more to individuals 55 and older to expand their support systems and improve physical and cognitive health
website
https://www.mecknc.gov/ParkandRec/Facilities/Pages/Senior-Centers.aspx
availability
Monday- Friday 8:30am-4:30pm
location
2225 Tyvola Rd
Charlotte, NC 28210
contact
980-314-1320
jewish family services
Provides services in areas such as emotional health and well-being, senior engagement, crisis response and assistance, and community programs and education
website
availability
Monday- Thursday 9:00am-5:00pm
Friday 9:00am-4:00pm
location
5007 Providence Rd # 105
Charlotte, NC 28226
contact
704-364-6594
just one call
One-stop for information and assistance for seniors and adults with disabilities as well as their families and professional caregivers
website
availability
Monday- Friday 8:00am-5:00pm
location
301 Billingsley Rd
Charlotte, NC 28211
contact
704-432-1111
physicians reach out (mecklenburg county medical society)
Program that aid uninsured to receive medical attention
website
location
1112 Harding Place #200
Charlotte, NC 28204
contact
704-376-3688
Planned parenthood- Charlotte health center
Provides abortion referral, birth control, general health care, HIV testing, men’s health care, morning after pill, pregnancy testing, LGBTQ services and more
website
availability
Monday & Friday 9:00am-5:00pm
Tuesday & Thursday 11:00am-7:00pm
Saturday 9:00am-1:00pm
location
4822 Albermarle Rd #103-104 &106
Charlotte, NC 28205
contact
704-536-7233
Regional AIDS interfaith network
Empowers people living with HIV and those at risk to be healthy and stigma free through services such as medical case management, counseling, support groups, testing and more
website
availability
Monday - Friday 9:00am-5:00pm
location
601 E 5th St #407
Charlotte, NC 28202
contact
704-372-7246
Low Income Support & Homelessness
Charlotte area fund
Private non-profit corporation designed to assist low income individuals and families combating poverty and homelessness
Website
availability
Monday-Friday 8:00am-5:00pm
location
901 N Tryon St
Charlotte,NC 28206
contact
704-372-3010
Chatholic charities diocese of charlotte
Christian ministry charity that provides services such as burial assistance, counseling, for and clothing, marriage prep, pregnancy support and adoption and much more
website
availability
Monday- Friday 9:00am-5:00pm
location
1123 S Church St
Charlotte, NC 28203
contact
704-370-3262
A child’s place
Counters the impact homelessness has on children and their education
website
https://www.achildsplace.org/help-for-homeless-kids/about-a-childs-place/
availability
Monday- Friday 9:00am-4:00pm
location
601 E 5th St #230
Charlotte, NC 28202
contact
704-343-3790
Charlotte family housing
Offers support such as housing, counseling, financial literacy education, and educational scholarships to low income families
Website
availability
Monday-Friday 9:00am-5:00pm
location
2410 The Plaza
Charlotte, NC 28205
contact
704-335-5488
Charlotte Housing Authority
Provides aid with section 8 housing and other low income residential programs
Website
availability
Monday-Friday 8:00am-5:00pm
location
400 E Blvd
Charlotte, NC 28203
contact
704-336-5183
charlotte-mecklenburg housing partnership
Broad based, private, non-profit housing development that provides affordable and well-maintained housing in stable neighborhoods for low and moderate income families
website
location
4601 Charlotte Park Dr #350
Charlotte, NC 28217
contact
704-342-0933
community link
Provides assistance to homeless individuals and families to obtain affordable housing
website
availability
Monday-Friday 8:00am-5:00pm
location
601 E 5th St #220
Charlotte, NC 28202
contact
704-943-9490
crisis assistance ministry
Provides basic needs such as emergency rent, household goods, clothing, helps move families towards financial stability and security, and increases awareness of issues facing Mecklenburg neighborhoods
website
Availability
Monday- Friday 8:00am-5:00pm
Location
500 A Spratt St
Charlotte, NC 28206
contact
704-371-3001
matthews Help center
Aids neighbors and surrounding communities in surviving financial crisis by providing programs such as: short term assistance food pantry, back to school programs, holiday support programs, crisis assistance, and more
website
availability
Monday-Friday 9:00am-4:00pm
Location
119 N Ames St
Matthews, NC 28105
contact
704-847-8383
men’s shelter of charlotte
Offers shelter as well as aid with income and employment to men in order to secure housing
website
availability
Monday- Friday 8:00am-4:00pm
location
1210 N Tryon St
Charlotte, NC 28206
contact
704-334-3187
Salvation Army
Provides services to aid the homeless and those impacted by disasters, adult rehabilitation, and more
website
availability
Monday- Friday 8:30am-4:30pm
location
4015 Stuart Andrew Blvd
Charlotte, NC 28217
contact
704-716-2769
United way
Focuses on education, health, and financial stability within Mecklenburg
website
availability
Monday- Friday 8:00am-5:00pm
location
301 S Brevard St
Charlotte, NC 28202
contact
704-372-7170
urban League of Central carolina
Empowers the community to attain financial stability and social justice through education, training, and placement
website
availability
Monday- Friday 9:00am-4:00pm
location
740 W 5th St
Charlotte, NC 28202
contact
704-373-2256
urban ministry center
Provides basic services such as laundry, showers, telephone, nurse and dental services, transportation, counseling, and support groups to homeless individuals
website
availability
Monday -Friday 8:30am-4:00pm
Saturday- Sunday 11:15am-12:15pm
location
945 N College St
Charlotte, NC 28206
contact
704-347-0278
ywca of central carolinas
Non-profit dedicated to a mission of eliminating racism, empowering women, and promoting peace. Offers housing to homeless women and families with children, provides youth learning centers, and does racial justice work
Website
availability
Monday- Friday 5:45am-9:00pm
Saturday 8:00am-5:00pm
Sunday 1:00pm-5:00pm
location
3420 Park Rd
Charlotte, NC 28209
contact
704-525-5770
good fellows
Provides an opportunity to businessmen who are passionate about the Charlotte community to help families in need in their community
website
location
700 Parkwood Ave
Charlotte, NC 28205
contact
704-333-5040
Goodwill industries of southern piedmont
Retail stores sell used items to low income families which in turn supports programs to help with unemployment and other job obstacles
website
availability
Monday-Saturday 9:00am-9:00pm
Sunday 10:00am-7:00pm
location
5301 Wilkinson Blvd
Charlotte, NC 28208
contact
704-372-3434
Government & Legal Resources
Better Business bureau
Non-profit corporation responsible for assigning ranks to businesses, charities, and non-profit organizations. Responsible for storing data and using it to dispute resolution procedures.
website
https://www.bbb.org/local-bbb/bbb-of-southern-piedmont-and-western-nc
Availability
Monday – Friday 9:00am-12:00pm & 1:00pm-3:00pm
Location
9719 NE Pkwy
Matthews, NC 28105
contact
704-927-8611
Charlotte city magistrate
Collects payments for tickets and court collections, issues warrants, sets condition of release, performs marriages, etc.
website
Availability
Wednesday – Saturday 24 hours
Location
832 E 4th St
Charlotte, NC 28202
contact
704-686-0060
Charlotte Mecklenburg Police Department
Responsible for responding to emergency calls, issuing citations, making arrest, providing support services, preventing crime and other law enforcement methods
website
Availability
24/7
Headquarters Location
601 E Trade St
Charlotte, NC 28202
contact
Emergency: 911
Non-emergency: 311 or 704-336-7600
Charlotte Register of Deeds
Provides marriage licensure, handles notary commissions, military discharge recordings, copies of birth and death certificates, stores all real estate and business-related documents
website
Availability
Monday – Friday 8:30am-4:30pm
Location
720 E 4th St
Charlotte, NC 28202
contact
704-336-2443
Council for children’s Rights
Provides legal services and advocacy in areas such as child welfare, custody, delinquency, mental health, and special education
Website
Availability
Monday – Friday 8:30am-5:00pm
Location
601 E 5th St #510
Charlotte, NC 28202
contact
704-372-7961
Information & Resources: 704-943-9609
Child Support Enforcement
Provides aid in establishing paternity and support, collection of support, enforcement of support, and location non-custodial parents
Website
Availability
Monday – Friday 8:00am-5:00pm
Location
5800 Executive Center Dr #200
Charlotte, NC 28212
Contact
704-432-9300
Mecklenburg County Code Enforcement
Responsible for issuing permits for commercial construction, conducting inspections, storm water services, and solid waste services
Website
https://www.mecknc.gov/LUESA/CodeEnforcement/Pages/default.aspx
Availability
Monday-Friday 8:00am-5:00pm
Location
2145 Suttle Ave
Charlotte, NC 28208
Contact
704-336-7600
Consumer credit counseling services
Provides services such as debt management, certified foreclosure counseling, budgeting, and financial consultations
website
https://www.needhelppayingbills.com/html/charlotte_credit_counseling.html
Availability
24/7
Location
601 E 5th St #220
Charlotte, NC 28202
Contact
704-332-9034
Consumer Protection Insurance Agency
Provides many different insurance products
Website
Availability
Monday-Friday 9:00am-6:00pm
Location
6418 E independence Blvd
Charlotte, NC 28212
contact
800-340-2406
Disability Rights and resources
Advocates and serves as mentors for people with disabilities and focus on issues specific to or impacting people living with disabilities
website
availability
Monday- Friday 9:00am-5:00pm
location
5801 Executive Center Dr #101
Charlotte, NC 28212
contact
704-537-0550
IRS Service Center
Provides an array of tax forms as well as ability to file and pay taxes
Website
availability
Monday-Friday 8:30am-4:30pm
Location
10715 David Taylor Dr.
Charlotte, NC 28262
Contact
704-548-4100
Legal services for the elderly
Aids elderly individuals in different legal matters
website
availability
Monday-Friday 9:00am-5:00pm
location
1431 Elizabeth Ave
Charlotte, NC 28204
contact
704-334-0400
Mcdowell Street Center for Family Law
Non-profit law firm that takes on family cases
website
Availability
Monday- Thursday 9:30am-3:30pm
Friday 9:30am-12:00pm
location
101 N McDowell St #100
Charlotte, NC 28204
Contact
704-331-4774
Mecklenburg County Bar
Matches potential clients with attorney for appropriate legal representation
website
availability
Monday-Friday 8:30am-5:00pm
location
2850 Zebulon Ave
Charlotte, NC 28208
Contact
Main: 704-375-8624
Lawyer Referral: 704-375-0120
Mecklenburg county Department of youth & Family
Provides services and information to protect children by strengthening self-sufficiency in families whose children’s health, welfare, and safety are at risk. Services include child protective investigations, family interventions, adoptions, etc.
Website
https://www.mecknc.gov/dss/admin/Pages/YouthandFamilyServicesDivision.aspx
Availability
Monday-Friday 8:00am-5:00pm
Location
720 E 4th St
Charlotte, NC 28202
Contact
704-336-2273
Mecklenburg County District Attorney
Responsible for investigating alleged crimes, filing criminal charges, and bringing evidence before a jury
website
availability
Monday- Friday 8:00am-5:00pm
Location
700 E Trade St #200
Charlotte, NC 28202
Contact
704-686-0700
Mecklenburg county public defenders office
Responsible for representing individuals in court who can not financially afford legal counsel
Website
availability
Monday- Friday 8:00am-5:00pm
Location
700 E 4th St
Charlotte, NC 28202
contact
704-686-0900
mecklenburg county sheriff’s department
Offers services such as funeral escort, fingerprinting, gun permits, public auctions, subpoenas, victim services, sex offender registry, and more
website
availability
24/7
Location
801 E 4th St
Charlotte, NC 28202
contact
Emergency: 911
Non-emergency: 704-336-8100
Mecklenburg health department
Provides birth and death certificates, STD testing, family planning, community engagement, and much more
availability
Monday- Friday 8:00am-5:00pm
location
249 Billingsley Rd
Charlotte, NC 28211
contact
704-336-6500
NC Department of social services-Charlotte
Provides food and nutrition services, Medicaid, emergency assistance, senior nutrition programs and more
Website
Availability
Monday-Friday 8:00am-5:00pm
Location
301 Billingsley Rd
Charlotte, NC 28211
Contact
704-336-3000
NC Employment security Commission
Provides unemployment insurance, employ-ability assessment, and other programs to aid employment process
Website
Availability
Monday-Friday 8:00am-4:30pm
Location
5601 Executive Center Dr
Charlotte, NC 28212
Contact
704-566-2870
NC Paralegal associates
Provides resources for certification, CPE courses, and all other paralegal status forms
Website
Location
PO Box 36264
Charlotte, NC 28236
Contact
704-535-3363
NC social security Administration
Provides access to social security numbers, card replacement, disability, retirement, Medicare, forms to change your name, and more
Website
Availability
Monday- Friday 9:00am-4:00pm
Location
2201 Coronation Blvd #100
Charlotte, NC 28227
Contact
704-566-2870
24 hour Number: 800-772-1213
NC Vocational Rehabilitation- Charlotte
Provides access to guidance and counseling, home and vehicle modifications, equipment purchases, assistance with leisure activities, service animals and more
website
availability
Monday- Friday 8:00am-5:00pm
Location
5501 Executive Center Dr
Charlotte, NC 28212
Contact
704-568-8804
Pre-trial services
Assists the courts in making release-and-detentions that preserve public safety and defendants’ civil rights
website
https://www.mecknc.gov/CriminalJusticeServices/Pages/Pretrial%20Services.aspx
Availability
Monday- Friday 8:00am-5:00pm
Location
801 E 4th Street A
Charlotte, NC 28202
Contact
704-336-2027
Self Serve Center
Provides forms and filing instructions for: divorce, child custody, domestic violence, contempt, name changes. Offers clinics in areas of absolute divorce, child custody, and visitation
Website
https://www.nccourts.gov/locations/mecklenburg-county/selfserve-center
Availability
Monday- Friday 8:30am-4:30pm
Location
832 E 4th St
Charlotte, NC 28202
contact
704-686-0600
Charlotte Area transit system
Provides information on transportation fares, alerts, routes, and schedules
website
availability
Monday- Friday 6:00am-10:00pm
Saturday-Sunday 7:00am-4:00pm
location
901 N Davidson St
Charlotte, NC 28206
contact
704-336-2637
US Equal Employment opportunity commission
Responsible for enforcing federal laws that make it illegal to discriminate in the workplace and work force
website
Availability
Monday- Thursday 8:00am-3:00pm
Friday 8:00am-12:00pm
Location
129 W Trade St #400
Charlotte, NC 28202
contact
704-344-6682
US Federal Trade Commission
Responsible for bringing law enforcement actions to stop unfair, deceptive, fraudulent, business practices
Website
https://www.ftc.gov/about-ftc/bureaus-offices/regional-offices/southeast-region
availability
Monday- Friday 9:00am-8:00pm
Location
600 Pennsylvania Ave NW
Washington, DC 20580
contact
1-877-382-4357
availability
Monday- Friday 8:00am-5:00pm
Location
901 Blairhill Rd #200
Charlotte, NC 28217
contact
704-665-4341
US small business administration
Delivers loans, contracts, counseling sessions, and other assistance to small businesses
Website
availability
Monday- Friday 8:00am-4:30pm
Location
6302 Fairview Rd
Charlotte, NC 28210
Contact
704-344-6563
charlotte neighborhood development department
Provides a source to report code violations, apply for neighborhood matching grants, programs such as Keep Charlotte Beautiful, and more
website
location
600 E Trade St
Charlotte, NC 28202
contact
704-336-3380
Miscellaneous
charlotte saves
Provides a service to teach people to set financial goals, how to track and spend money and be financially literate
website
location
15720 Brixham Hill Rd #575
Charlotte, NC 28277
contact
704-943-0455